Program Manager

THE ROLE:

The ideal candidate will possess:

• Bachelor's degree in Computer Science, Information Systems, Business Administration or equivalent experience or education
• Project Management Professional (PMP) Certification required
• Proven experience in the Financial Services (securities processing)
• Proficient in the use of the Microsoft Office Suite as well as Project and Visio
• Minimum of 7 years of experience managing software development and solution implementation projects of varying complexity from concept to completion
• Minimum of 5 years developing cost models and managed budgets for large, complex projects
• Experience managing and overseeing multiple, complex projects at a time
• Experience managing business process improvement project from concept to completion 
• Ability to analyze and interpret business problems to determine the best solution or course of action
• Strong leadership, organization, and relationship management skills
• Excellent verbal and written communication skills
• Self-starter who is process-oriented, attentive to detail, and works well in a team environment
• Experience identifying and monitoring risks, both technical and operational in nature, and implementing mitigation strategies to lessen their adverse impacts to projects

The person who secures this role will:

• Oversee multiple, large, complex solution implementation and business process project initiatives from inception through stabilization utilizing company project management framework and software development lifecycle (SDLC)
• Perform demand and capacity planning of portfolio resources to validate the desired benefit realization will be achieved an efficient and effective manner
• Facilitate portfolio prioritization efforts to maximize the portfolio
• Facilitate project intake and definition with stakeholders to ensure projects are appropriately sized, solution confirmed, resource needs are identified, budget is appropriate, and risks and issues are considered prior to the start of an effort
• Facilitate development of project business cases with the Executive Sponsor to include development of cost, benefit models, and return on investment
• Assist team members with prioritize project deliverables in order maximize the portfolio delivery
• Foster productive working relationships with all project stakeholders, both business and technical team members, and effectively manage their expectations
• Ensure change management communications are considered and facilitated by teams as appropriate for each project
• Facilitate effective cross-functional teamwork among project team members
• Create work estimates, prepare project budgets, and track project financials
• Facilitate project meetings, reviews, decisions, and signoffs with stakeholders and project resources as necessary
• Prepare portfolio status reports and escalate portfolio level risks and issues in a timely manner
• Ensure project deliverables and milestones are completed on-time, within budget, and at the required level of quality
• Diligently manage scope throughout the project and, when necessary, execute change control procedures to formally memorialize the resulting impacts to project scope, timeline, and/or budget
• Coordinate project benefits realization monitoring and identify mitigation strategies for delivered projects, where applicable
• Assist in the development and maintenance of the project management methodologies, techniques, and standards utilized by the organization
• Elicit, document, and validate solution requirements as necessary
• Responsible for performance management of direct reports