Project Manager

THE ROLE:

The ideal candidate will possess:

• BS/BA Degree
• CCMP Certification
• Experience rolling out new capabilities or processes to multiple stakeholder groups
• Experience worked in or around big technology teams executing transformational programs
• Ability to understand business problems and bridge with technology capabilities
• Experience with Agile teams and delivery
• Experience as a product owner across multiple Scrum teams or product owner at a Scrum of Scrums level
• Strong, proven problem-solving skills with the ability to quickly analyze issues and focus on potential solutions
• Exceptional customer service skills, in addition to extensive experience working in a team-oriented, collaborative environment
• Ability to communicate effectively with users, executives, and senior leaders at all levels
• Ability to effectively prioritize and execute tasks
• Strong communication, influencing, and presentation skills
• Exceptional organizational skills with the ability to manage multiple projects and teams with competing priorities
• Ability to work in a fast paced, high-tech environment juggling multiple priorities while meeting deadlines
• Ability to maintain a positive attitude in high pressure situations and manage distributed teams with competing priorities with tight deadlines

The person who secures this role will:

• Understand all customer groups and stakeholders of the platform
• Manage effective stakeholder engagement across all levels
• Builds relationships with customers and stakeholders
• Executes effective change management activities from planning, ongoing user engagement and execution for small Agile sprint level changes and large-scale initiatives
• Partner with the product manager and product owners to bring user input and perspective to guide definition of features
• Document customer experience on capabilities
• Understand holistically how users work
• Perform research and interviews to build user flows
• Assess the impact of changes across customer groups
• Facilitate creation of materials for communication, training to enable successful roll out
• Encourage creativity and challenge traditional thinking to provide the best user experience